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Service Administrator

Job description

I’m currently working with a well-established and rapidly growing manufacturing business based in Rotherham to recruit a Service Administrator to join their expanding team. This is an exciting opportunity to become part of a company that takes pride in delivering high-quality products and excellent customer service to clients across the UK. The business is experiencing continued growth, and as a result, they are investing in their people and offer opportunities to develop within the organisation.

 

What you’ll be doing:

  • Carrying out a variety of general administrative duties to support the service department

  • Assigning and managing service requests, ensuring all jobs are logged and actioned promptly

  • Coordinating engineers’ schedules and keeping customers updated on job progress

  • Responding to customer enquiries via phone and email, providing friendly and professional support

  • Monitoring service performance and maintaining accurate records

  • Assisting with any other tasks to ensure smooth day-to-day operation of the service function

 

Experience required:

  • Previous experience in an administrative or service coordination role

  • Strong organisational skills and the ability to prioritise tasks in a busy setting

  • Confident communication skills, both written and verbal, with a professional telephone manner

  • Competent IT skills

  • A proactive and positive attitude

  • Ability to work independently as well as part of a team

 

This is a fantastic opportunity for someone who enjoys working in a busy, customer-focused environment and wants to be part of a supportive team within a growing business.

 

Sharp Consultancy is a finance and accountancy recruitment specialist assisting accounting and finance divisions of businesses in the Yorkshire and Derbyshire area. With over 30 years' experience we pride ourselves on sourcing excellent finance professionals across all divisions of an accounts function.

Candidates must be eligible to work in the UK full time without restriction. To apply please send your CV to the e-mail address stated, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications, we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within seven days, please note that on this occasion your application has not been successful.