WHY SOFT SKILLS ARE SO IMPORTANT

Inclusive Cultures Don’t Happen by Accident — They’re Built Intentionally

Following International Women's Day, many organisations reflect on progress.But for finance leaders and hiring managers, the more important question is this: What does inclusion mean in practice — and how does it affect performance? Because this isn’t just a culture conversation. It’s a capability conversation. Inclusion Impacts Talent Attraction The best finance professionals — at every level — have options. They are looking for: Transparent progression pathways Visible meritocracy Leadership that values contribution over presence Environments where performance is recognised fairly If an organisation’s culture unintentionally favours “proximity” — those closest to decision-makers — it narrows its own talent pipeline. And in a market where specialist skills are already in short supply, that’s a commercial risk. Meritocracy Must Be Visible Many businesses describe themselves as meritocratic. But candidates assess that through lived signals: Who is in senior leadership? Who is promoted internally? How are flexible working arrangements handled? How openly are development opportunities discussed? In accountancy and finance particularly — where progression paths are structured and performance is measurable — fairness needs to be both real and visible. High performers want clarity, standards and consistency. Leadership Behaviour Shapes Retention Inclusive leadership isn’t about grand gestures. It’s about everyday behaviours: Who is invited into strategic discussions Who is given stretch projects Who is credited publicly Who is sponsored, not just mentored Retention in finance teams is rarely lost because of salary alone. It’s often influenced by visibility, opportunity and recognition. Businesses that understand this tend to build stronger, more stable finance functions. The Commercial Case for Inclusion Diverse and inclusive teams bring broader perspectives to: Risk assessment Strategic planning Commercial analysis Operational improvement For CFOs and Finance Directors, inclusion isn’t a compliance issue. It’s about building balanced teams capable of better decision-making. The organisations that approach inclusion intentionally — rather than reactively — are often the ones that outperform in the long term. Beyond Awareness Days International Women’s Day creates valuable momentum every year:But sustained progress comes from: Clear promotion criteria Transparent hiring processes Conscious leadership development Ongoing cultural accountability In today’s hiring market, an inclusive culture isn’t just about employer branding — it influences who joins, who stays and how teams perform.

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When preparing for an interview for a new position or aiming to gain a promotion, it can be easy to focus upon your job specific knowledge and experience and over look the soft skills which are just as important to ensuring that you land the role.

With more and more employers utilising competency based interviews as part of the recruitment process, failing to understand the importance of soft skills could see you trip yourself up as these will often assist employers differentiate between candidates of a similar calibre.

Whilst hard skills – your qualifications, training courses, experience and expertise – are undoubtedly important, soft skills demonstrate more to an interviewer about your people or interpersonal skills and generally cover areas such as communication, teamwork and problem solving.

The majority of candidates applying for a role will no doubt tick many, if not all, of the boxes – the hard skills - necessary to perform the role and any which do require improvement, such as mastering a particular IT programme, will often be in areas that can be addressed through training. Softer skills however tend to be the skills that a person ‘naturally’ possesses, and as such are not so easy to teach therefore can be harder to find an individual that displays the right qualities that will make them an ideal cultural fit for a particular organisation.

During an interview, employers will look to assess your soft skills through a series of questions aimed at getting you to talk about real life situations where you will be required to describe how you approached a particular scenario, your behaviour and what the eventual outcome was and what you took away from the experience.

Before attending an interview, it is worth preparing a handful of relevant examples that will enable you to demonstrate these skills.

Our top five soft skills for success:

1.Communication

Demonstrate that you are a good communicator by illustrating your examples with the type of language that you used, your tone, delivery and also your ability to listen and take on board the views of others.

2.Problem Solving

Show that you can think around a problem and come up with creative solutions and put in place measures to address any obstacles which you may come up against. It is also beneficial to highlight examples of where you have been proactive in anticipating a problem and where you have been able to overcome unexpected issues to produce a successful outcome.

3.Negotiating Skills

Can you deliver a compelling case for approaching a project in a certain way? Can you build effective relationships with other team members and departments to ensure that everyone is working towards the same goal? Can you take on board other points of view and work collaboratively to help shape the eventual outcome?

4.Passion

Are you genuinely enthusiastic about the role and opportunity to join the company? Don’t be afraid to show that you are keen to become part of the team and that you have the drive and desire to make the role a success.

5.Confidence

It’s important that you demonstrate that you are confident in your ability – but don’t let that come across as being arrogant. Show that you believe you are the right person for the role with examples of how you have made successful contributions, by sharing your goals and ambitions for the future and how you think you can make a real difference to the organisation.

Sharp Consultancy specialises in the recruitment of temporary, interim and permanent finance professionals. With offices in Leeds and Sheffield our highly experienced team of consultants recruit for positions throughout Yorkshire and beyond. CONTACT US today to speak to a member of our team about your next career move.