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Inclusive Cultures Don’t Happen by Accident — They’re Built Intentionally

Following International Women's Day, many organisations reflect on progress.But for finance leaders and hiring managers, the more important question is this: What does inclusion mean in practice — and how does it affect performance? Because this isn’t just a culture conversation. It’s a capability conversation. ​Inclusion Impacts Talent Attraction ​The best finance professionals — at every level — have options. They are looking for: Transparent progression pathways Visible meritocracy Leadership that values contribution over presence Environments where performance is recognised fairly If an organisation’s culture unintentionally favours “proximity” — those closest to decision-makers — it narrows its own talent pipeline. ​And in a market where specialist skills are already in short supply, that’s a commercial risk. ​Meritocracy Must Be Visible Many businesses describe themselves as meritocratic. ​But candidates assess that through lived signals: Who is in senior leadership? Who is promoted internally? How are flexible working arrangements handled? How openly are development opportunities discussed? In accountancy and finance particularly — where progression paths are structured and performance is measurable — fairness needs to be both real and visible. ​High performers want clarity, standards and consistency. ​​Leadership Behaviour Shapes Retention Inclusive leadership isn’t about grand gestures. ​It’s about everyday behaviours: Who is invited into strategic discussions Who is given stretch projects Who is credited publicly Who is sponsored, not just mentored Retention in finance teams is rarely lost because of salary alone. It’s often influenced by visibility, opportunity and recognition. ​Businesses that understand this tend to build stronger, more stable finance functions. ​The Commercial Case for Inclusion Diverse and inclusive teams bring broader perspectives to: Risk assessment Strategic planning Commercial analysis Operational improvement For CFOs and Finance Directors, inclusion isn’t a compliance issue. It’s about building balanced teams capable of better decision-making. ​The organisations that approach inclusion intentionally — rather than reactively — are often the ones that outperform in the long term. ​Beyond Awareness Days International Women’s Day creates valuable momentum every year:But sustained progress comes from: Clear promotion criteria Transparent hiring processes Conscious leadership development Ongoing cultural accountability In today’s hiring market, an inclusive culture isn’t just about employer branding — it influences who joins, who stays and how teams perform. ​

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Celebrating International Women's Day with Hannah Shilling

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​In celebration of International Women's Day, we're shining a spotlight on women in financial leadership roles. In this instalment, we had the pleasure of speaking with Hannah Shilling.

After graduating from the University of Leeds with a degree in Mathematics, Hannah began her finance career as a Graduate Trainee at Croda International Plc, where she also completed her ACCA studies. She then advanced to the role of Group Assistant Accountant. Seeking new challenges, Hannah joined Costcutter Supermarkets Group, where she climbed the ranks to become Head of Finance. Currently, she is the Director of Corporate Accounting & Transactions at Card Factory, where she continues to excel in her field.

Hannah Shilling, Director of Corporate Accounting & Transactions at Card Factory.

Hannah's role at Card Factory is varied and dynamic, requiring her to wear many hats and tackle diverse challenges each day. Join us as she shares her journey, career-defining moments, and the traits that have fuelled her success.

1.Please can you provide a summary of who you work for and your current role?

I am Director of Corporate Accounting & Transactions at Card Factory. I look after Management Accounting, FP&A, Transactions and Procurement. A typical day for me can involve reviewing divisional performance, working on Finance transformation projects, and defining our procurement strategy. So, a very interesting and varied role, which involves me wearing a lot of different hats!

2.What have been the one or two most defining moments in your career to date?

I would say without a doubt when I became Head of Finance at Costcutter Supermarkets. I had joined Costcutter as an analyst 5 years earlier, so to build my career and step into a senior leadership role after returning from maternity was a very proud moment.

3.What are the most important personal traits, values or characteristics that, being a female finance leader, has really helped to contribute to your success?

Being nosy and stubborn!

In all seriousness though, opportunities have presented themselves through me stepping outside of my lane and getting involved in all sorts of things that were only vaguely linked to my role. And you’ve got to be resilient and determined if you want to be a true change agent in a larger organisation.

I describe myself as having a healthy level of discontent with the status quo, so I’m always agitating at how we do things better, faster. If apathy sets in, I know that it’s time for a new challenge.

4.What is the one piece of advice that you would share with the next generation of female finance leaders as they look to build their careers?

Build your resilience and confidence when your career is in a steady state, so you’ve got plentiful reserves to draw on when you step up to a stretch opportunity.

And don’t be afraid to ask for help if you need it.

Hannah Shilling's career in finance is a testament to the power of resilience, determination, and stepping out of one's comfort zone. Her journey from her Graduate role at Croda International PLC to a senior leadership role at Card Factory PLC is truly inspiring.

Despite the progress that has been made, women still face significant challenges in the finance industry. In the UK, women hold only 33.5% [1] of senior management roles in financial services, and while they make up 41.1% [2] of finance professionals, they are underrepresented in leadership positions. Hannah's advice to build resilience and confidence, and to seek help when needed, is invaluable for aspiring female finance leaders. As we celebrate International Women's Day, we hope Hannah's story provides inspiration to female finance professionals to embrace challenges and pursue their career goals with confidence and determination.

Looking for your next career move in finance or accountancy? At Sharp Consultancy, our expertise lies in matching your potential with the perfect temporary, interim, or permanent position. With a well-established presence in Leeds and Sheffield, our seasoned team of consultants extends their services across Yorkshire and beyond. Don't wait for opportunity to knock, reach out to us TODAY and let's chart your career path together.