MULTI-TASKING – OUR EXPERT GUIDE

The role of Mentorship in Finance & Accountancy: How to find and be a mentor

I suspect Mentoring has always been around but the last decade or so has seen it rise to considerable prominence...Its value is probably greater now than it was throughout our history, or at least modern history.I have been exposed to mentoring and mentorship from every angle having proactively sought out my own mentors in the past and in time taken on the role of mentor to others. In my dual roles as a partner within The CFO Partnership and a board director of Sharp Consultancy for over a quarter of a century I have experienced it through osmosis and experience. Mentoring is something very close to my heart.Hopefully in this article I can explain why you should seek out a mentor for yourself, why your skills could make you a great mentor for others, how much satisfaction you might gain from mentoring others and one or two points on what makes a great mentor. Mentoring in Finance:Whilst mentoring can be beneficial in every type of employment and indeed, every walk of life, I believe it has particular relevance in the accountancy and finance sector.Accountants need to develop their management and leadership skills as they progress just like anyone else. They need to develop their self-knowledge and self-awareness like anyone else. They are, however, more exposed to issues regarding ethics and integrity than many other roles/industries. There can be and often is pressure for the results to be better than they are, perhaps to secure further lending or investment, please the boss, even keep their job. More than a few accountants have found themselves at His Majesty’s pleasure having done something they wouldn’t normally have done but have been pressured into. The finance leader (usually Finance Director or CFO) is the key sounding board for the owners/stakeholders; they are often the conscience of the owners. They probably need the ability to say ‘no’ more than other board members – and say yes and encourage. Whilst not responsible for operations, marketing, HR, IT (sometimes they are) and so on they transcend all those areas. They make a mistake – everything can go South very quickly.It is in part for the above reasons that the value of a mentor, someone who can be an independent sounding board, can question you and listen to you, offer opinions and advice is invaluable.Frequently a mentor helps you reach your decision and gives you the confidence to fulfil your plan. They help set challenges into perspective. They ask questions you haven’t thought of and allow you to see things through another person’s experiences. They are calming influencers and confidence builders. As a younger man early in my career I was told the best way of developing fast was to be a sponge, to absorb the greatest attributes of those around me and above me; to become an amalgamation of the best traits of those people. The challenge in accountancy and finance is you can easily find yourself at a relatively young (and hence relatively inexperienced) age in a fairly senior role with perhaps only one or two more senior finance people above you. Even if they are good, it is a very shallow talent pool to learn from. A mentor therefore can help you ‘mentally mature’, hone your decision making, cope with daily stresses, deal with difficult situations, improve as a manager or leader, manage upwards, improve your profile and credibility and build your own personal brand – in effect be the best version of yourself.However, it is worth noting what a mentor is NOT. They are not there to tell you what to do. They are not there to make decisions for you. They are not there to do your job for you. If that is what you are looking for then a mentor is not the solution.Why I became a Mentor:It was a very easy decision for me. By nature, I love helping others (it’s why I’ve loved recruitment for nearly 30 years) and I benefitted so much from formal and informal mentors myself.As an aside, a formal mentor is someone who takes responsibility for mentoring you. Informal mentors are people you surround yourself with who you know you can learn so much from just by being associated with them. There are dozens if not hundreds of people I would class as informal mentors to me; people who probably believe that I have helped them and probably don’t realise just how much they have helped me. Osmosis again!Mentoring someone is surprisingly two-way. You are there to benefit them, but you often benefit from the dynamic yourself. Mentees frequently inspire you to think differently in the same way you hope to inspire them. If you like helping people, then few things are as satisfying as being a mentor. When your mentee has a huge challenge and they are lost at sea, helping them find their way of navigating those choppy waters is one of the most satisfying things you can do. They feel fulfilled. You feel fulfilled.Finding a Mentor:It would be very difficult to try and find a random person to be your mentor. Chances are it will be someone you know well enough to admire and respect. Possibly a colleague, a customer, a supplier, a relative or a friend.You probably need to know them in advance to be sure you’d feel comfortable opening up to them; and be sure they would operate in the strictest of confidence.My first mentor was one of my customers. He was (is) a chartered accountant and at the time had been a partner in private equity for many years. He was inspirational, knowledgeable, vastly experienced in business and because of his private equity experience, had dealt with every size and type of business and every type of management team. I was very nervous asking him, but I plucked up the courage and was surprised by how flattered and delighted he was to be asked.Pick a mentor who might have enjoyed the career and experiences that you hope to achieve yourself. Luckily in finance it’s likely that you have already been exposed to such people.Identify who you’d want and simply ask them in a manner that shows how much you respect them. Give them a very easy way out so they don’t feel trapped in to agreeing ‘I know how very busy you are so there’s absolutely no problem at all if you haven’t got the time or for that matter, if being a mentor just doesn’t appeal to you’.How to be a good mentor:I suspect this is the one area I am least qualified to speak with authority on. I hope I’m a decent mentor, but would I be told if I wasn’t?There are some very sensible things that you can do or avoid doing though:Do ask what they want to get out of the meetingsDo ask what they don’t want to cover Do ask lots of questions; questions where the mentee presents the potential answers.Do explore reasoning; ‘Why’ is not an aggressive questionDo give ideas if requested toDo listenDon’t tellDon’t do it for themDo agree what actions they want to deliver before the next meeting (if that’s something they want you to do)Don’t berate them if they haven’t done what they said they were going to do – you aren’t their managerDon’t be emotional. Be factual. The regularity of the meetings is entirely up to the mentee. I always liked 1 hour every 2-3 months but that’s me. Final Thoughts:Finance is a multifaceted, technical, regulated and challenging discipline. It has huge risks if mistakes are made and can have more ethical/integrity dilemmas than many jobs. Having a mentor in finance can therefore have huge benefits.From a career development perspective, they can make all the difference. Therefore:Decide on what kind of support and advice you would like.Decide what you are trying to achieve in your business and your career.Figure out what kind of prson might have the experience that would be valuable.Do you know anyone like that?Don’t be shy, ask them. Ask them the way I mentioned earlier, and they’ll be flattered (and more likely to say yes).A dog may be for life, but a Mentor doesn’t have to be. If it isn’t working (they all lose their benefit over time) move on to another.Consider doing the same for someone else and mentoring them.

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Top of many potential employers’ list is a candidate who is able to multi-task. But there is a huge difference between juggling several tasks at once without making much headway and being able to completely manage your workload.

Master the art of multi-tasking and you’ll become more efficient at work, improve your performance and grow your career.

Are your expectations achievable?

Take time to plan out your week in advance and make sure that what you set out to do is realistic and achievable. The satisfaction of powering through your to-do list will be far more motivational than staring at a long list of tasks that are never likely to get completed.

Be realistic with your time

Time is a hugely important factor when it comes to your ability to multi-task; firstly you must be realistic about how much time each task will genuinely take to complete to the right standard and secondly, you have to be sensible about what time you have available to you. If you know you are going to be attending several meetings during the week, plan out how you can best use your remaining time to avoid rushing to get things done or missing deadlines.

Write things down

It can be easy to forget about a particular task so write a list by whatever method works best for you – there’s lots of helpful online tools available and for some, nothing beats a simple handwritten list. Taking the time to think through what needs to be done will reduce the likelihood that something will slip your mind.

Get your priorities right

Look at each task in terms of how long it will take and what deadlines you are working towards. Also consider whether you need information or input from elsewhere to enable you to move forward. If you require contributions from other team members, make sure you ask for these with plenty of advance notice so they can plan their own workloads accordingly.

Try not to worry about what you are not doing

Having a clear focus on the task in hand is essential so try to allocate each task on your to-do list to a particular day of the week or time of the day. Knowing that you are not going to work on XYZ until later in the week will allow you to concentrate more effectively on what is your current priority.

Two birds with one stone...

Look for efficiencies by grouping similar tasks together. For example if you know you need to speak to several clients across the week, try to set aside a morning or afternoon to schedule these all in to avoid repeatedly breaking off from other tasks.

Give yourself a break

Multi-tasking isn’t about burning yourself out or rushing through tasks as quickly as possible. Make sure you take regular breaks – including a proper lunch break – you will be more likely to keep a clear head and complete tasks more accurately and efficiently.

Avoid distractions

It can easy to become distracted from the task in hand and emails are one of the most likely causes. Allow yourself regular points in the day to check your emails rather than reacting to every notification as they come in and take you away from what you are doing.

Communicate

Let your colleagues know if you need some quiet time and if possible, move to a different area of the office or pop in some headphones to reduce the sound of others. If you want to avoid being disturbed, ask for messages to be taken on your behalf or set your phone to voicemail.

Also remember to communicate regularly with your team to make sure that your timeframes are coordinated to avoid any last minute panics or repeated requests for updates.

Be disciplined with your time

Unless something needs your immediate attention, try to stick to your proposed schedule as much as possible. It can be worth keeping a little time free during each day to deal with things that need to be looked at more urgently or that crop up unexpectedly.

It’s OK to say no

Sometimes it simply isn’t possible to squeeze something else into your day – and that’s OK. It’s better to say what is possible from the outset rather than agree to every request and produce work of a lower standard or miss a deadline completely.

Sharp Consultancy specialises in the recruitment of finance and accountancy professionals. With offices in Leeds and Sheffield our highly experienced team of consultants recruit for temporary, interim and permanent roles across the full spectrum of positions throughout Yorkshire and beyond. CONTACT US today and speak to a member of our team about your next career move.