EMPLOYEE ENGAGEMENT – THE INGREDIENTS FOR SUCCESS

Sharp Consultancy Supports Yorkshire Children’s Charity’s annual schools day out at Cannon Hall Farm.

On Wednesday, September 11th, half of our staff from both the Sheffield and Leeds offices volunteered to support Yorkshire Children’s Charity. Each year, this charity provides hundreds of children from schools across Yorkshire with the opportunity to enjoy a fantastic day out at Cannon Hall Farm, and they rely on many volunteers to make this happen.This year, over 600 children who might otherwise not be able to enjoy a day trip like this, partook in what turned out to be a brilliant day. Yorkshire Children’s Charity is very close to our hearts here at Sharp Consultancy as not only is it focused on the county we call home, the charity helps children who for a variety of reasons, are in a position of disadvantage. For many of these children, this was their first visit to a farm and possibly their first experience outside their local area. Apart from a brief deluge for 10 minutes at the start of the day and a light shower at the end the day, the rain mostly stayed away. The team from Sharp Consultancy, along with many other volunteers helped get the packed lunches delivered, drinks poured, biscuits distributed and joined the teachers showing the children around the farm – from reptile houses to the pig pens (much holding of noses and retching noises!), tractor rides to see Llama’s and reindeer, sheep racing, ferret racing, meerkats and mongoose. It was a day like no other.No matter how old you are, if you think back really hard, you can probably just about remember the first time you saw a snake or huge monitor lizard in a zoo; or goggled at the size of a shire horse and the amazement you felt – multiply this by 608 children and you might just have some idea how special the day was. And don’t children ask the best questions. I have never been asked so many questions I didn’t know the answer to – ‘Why do snakes put their heads in that position?’ Why are some leaf cutter ants carrying leaves to their nest and some carrying them away from their nest?’ Why is that cow laying down and that one stood up?’ my answer – ‘it must be tired’ – there response ‘what’s it been doing to get tired?’ Or my favourite ‘What can run faster, a meerkat or a ferret?’. The team here at Sharp Consultancy had an amazing day (I think if enjoyment could be measured, we’d have given the children a run for their money!) It was a humbling and enlightening experience and on occasions, very emotional (my word, you really appreciate just exactly how lucky you are and have been). Most of all though it was a delight to meet 608 amazing young people, dozens of teachers and assistants (you really are heroes, and nothing will make me change my mind on that) and all our fellow volunteers and charity employees Annabel and Abbie – join the teachers in our collective hero worship. A day to remember…forever.

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What should an organisation consider if it wants to improve its engagement with its employees?

Happy and productive people make a significant contribution towards the success of a business and the achievement of its goals. Every organisation requires the best from its employees and the more motivated and productive their workforce is, the more likely a business is to grow.

It is important to remember that employee engagement is not something that you can decide to introduce or impose from senior management downwards. Employee engagement is very much about creating a cultural shirt and potentially changing or improving the way in which an organisation behaves.

There are several essential ingredients that companies will need to consider if they are to improve employee engagement within their organisations:

Creating exceptional leaders.

Whilst engagement cannot be dictated from above, it is the responsibility of the business leaders to set out the framework for the future of the company and communicate this on an on-going basis to the teams in a way which is motivational, inspirational and relevant to ensure that they understand and buy into the vision they are looking to create.

Two-way communication.

As well as sharing the management’s vision and objectives for the company, it is vital that employees have a means by which they can provide feedback to their line manager. Involving staff in certain decision making is a useful motivational tool and giving staff a voice to share their views and suggestions can help identify where improvements can be made to processes, procedures or productivity.

Effective line management.

Being able to motivate a team to ensure that objectives are met is an essential skill for any manager, but the method and means by which they approach this is fundamental. People respond in very different ways and it is the responsibility of the manager to recognise, understand and adapt their behaviour accordingly. It is important that a business also places importance on skills such as listening and the ability to empower individuals if it is to achieve longer term success.

Trust.

It is imperative that senior managers only make promises to their employees that they can or intend to keep. Staff will quickly become dissatisfied if they feel their boss is not being genuine or is unlikely to keep to their word. Rewards must be clarified at the outset by what must be achieved for them to be received and the goals need to be attainable with the right training and support put in place.

Sharp Consultancy specialises in the recruitment of temporary, interim and permanent finance and accountancy professionals. With offices in Leeds and Sheffield our highly experienced team of consultants recruit for positions throughout Yorkshire and beyond. CONTACT US today to find out more.