WHY GETTING RECRUITMENT RIGHT IS SO IMPORTANT

The role of Mentorship in Finance & Accountancy: How to find and be a mentor

I suspect Mentoring has always been around but the last decade or so has seen it rise to considerable prominence...Its value is probably greater now than it was throughout our history, or at least modern history.I have been exposed to mentoring and mentorship from every angle having proactively sought out my own mentors in the past and in time taken on the role of mentor to others. In my dual roles as a partner within The CFO Partnership and a board director of Sharp Consultancy for over a quarter of a century I have experienced it through osmosis and experience. Mentoring is something very close to my heart.Hopefully in this article I can explain why you should seek out a mentor for yourself, why your skills could make you a great mentor for others, how much satisfaction you might gain from mentoring others and one or two points on what makes a great mentor. Mentoring in Finance:Whilst mentoring can be beneficial in every type of employment and indeed, every walk of life, I believe it has particular relevance in the accountancy and finance sector.Accountants need to develop their management and leadership skills as they progress just like anyone else. They need to develop their self-knowledge and self-awareness like anyone else. They are, however, more exposed to issues regarding ethics and integrity than many other roles/industries. There can be and often is pressure for the results to be better than they are, perhaps to secure further lending or investment, please the boss, even keep their job. More than a few accountants have found themselves at His Majesty’s pleasure having done something they wouldn’t normally have done but have been pressured into. The finance leader (usually Finance Director or CFO) is the key sounding board for the owners/stakeholders; they are often the conscience of the owners. They probably need the ability to say ‘no’ more than other board members – and say yes and encourage. Whilst not responsible for operations, marketing, HR, IT (sometimes they are) and so on they transcend all those areas. They make a mistake – everything can go South very quickly.It is in part for the above reasons that the value of a mentor, someone who can be an independent sounding board, can question you and listen to you, offer opinions and advice is invaluable.Frequently a mentor helps you reach your decision and gives you the confidence to fulfil your plan. They help set challenges into perspective. They ask questions you haven’t thought of and allow you to see things through another person’s experiences. They are calming influencers and confidence builders. As a younger man early in my career I was told the best way of developing fast was to be a sponge, to absorb the greatest attributes of those around me and above me; to become an amalgamation of the best traits of those people. The challenge in accountancy and finance is you can easily find yourself at a relatively young (and hence relatively inexperienced) age in a fairly senior role with perhaps only one or two more senior finance people above you. Even if they are good, it is a very shallow talent pool to learn from. A mentor therefore can help you ‘mentally mature’, hone your decision making, cope with daily stresses, deal with difficult situations, improve as a manager or leader, manage upwards, improve your profile and credibility and build your own personal brand – in effect be the best version of yourself.However, it is worth noting what a mentor is NOT. They are not there to tell you what to do. They are not there to make decisions for you. They are not there to do your job for you. If that is what you are looking for then a mentor is not the solution.Why I became a Mentor:It was a very easy decision for me. By nature, I love helping others (it’s why I’ve loved recruitment for nearly 30 years) and I benefitted so much from formal and informal mentors myself.As an aside, a formal mentor is someone who takes responsibility for mentoring you. Informal mentors are people you surround yourself with who you know you can learn so much from just by being associated with them. There are dozens if not hundreds of people I would class as informal mentors to me; people who probably believe that I have helped them and probably don’t realise just how much they have helped me. Osmosis again!Mentoring someone is surprisingly two-way. You are there to benefit them, but you often benefit from the dynamic yourself. Mentees frequently inspire you to think differently in the same way you hope to inspire them. If you like helping people, then few things are as satisfying as being a mentor. When your mentee has a huge challenge and they are lost at sea, helping them find their way of navigating those choppy waters is one of the most satisfying things you can do. They feel fulfilled. You feel fulfilled.Finding a Mentor:It would be very difficult to try and find a random person to be your mentor. Chances are it will be someone you know well enough to admire and respect. Possibly a colleague, a customer, a supplier, a relative or a friend.You probably need to know them in advance to be sure you’d feel comfortable opening up to them; and be sure they would operate in the strictest of confidence.My first mentor was one of my customers. He was (is) a chartered accountant and at the time had been a partner in private equity for many years. He was inspirational, knowledgeable, vastly experienced in business and because of his private equity experience, had dealt with every size and type of business and every type of management team. I was very nervous asking him, but I plucked up the courage and was surprised by how flattered and delighted he was to be asked.Pick a mentor who might have enjoyed the career and experiences that you hope to achieve yourself. Luckily in finance it’s likely that you have already been exposed to such people.Identify who you’d want and simply ask them in a manner that shows how much you respect them. Give them a very easy way out so they don’t feel trapped in to agreeing ‘I know how very busy you are so there’s absolutely no problem at all if you haven’t got the time or for that matter, if being a mentor just doesn’t appeal to you’.How to be a good mentor:I suspect this is the one area I am least qualified to speak with authority on. I hope I’m a decent mentor, but would I be told if I wasn’t?There are some very sensible things that you can do or avoid doing though:Do ask what they want to get out of the meetingsDo ask what they don’t want to cover Do ask lots of questions; questions where the mentee presents the potential answers.Do explore reasoning; ‘Why’ is not an aggressive questionDo give ideas if requested toDo listenDon’t tellDon’t do it for themDo agree what actions they want to deliver before the next meeting (if that’s something they want you to do)Don’t berate them if they haven’t done what they said they were going to do – you aren’t their managerDon’t be emotional. Be factual. The regularity of the meetings is entirely up to the mentee. I always liked 1 hour every 2-3 months but that’s me. Final Thoughts:Finance is a multifaceted, technical, regulated and challenging discipline. It has huge risks if mistakes are made and can have more ethical/integrity dilemmas than many jobs. Having a mentor in finance can therefore have huge benefits.From a career development perspective, they can make all the difference. Therefore:Decide on what kind of support and advice you would like.Decide what you are trying to achieve in your business and your career.Figure out what kind of prson might have the experience that would be valuable.Do you know anyone like that?Don’t be shy, ask them. Ask them the way I mentioned earlier, and they’ll be flattered (and more likely to say yes).A dog may be for life, but a Mentor doesn’t have to be. If it isn’t working (they all lose their benefit over time) move on to another.Consider doing the same for someone else and mentoring them.

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When looking to recruit a new member to the team, it is generally accepted that there is an element of risk involved. Making the wrong decision can have a significant impact on an organisation and the affects of a bad hire can run much deeper than simply having to restart the recruitment process.

As businesses continue to navigate the challenges COVID-19 throws their way, there is increased emphasis on ensuring that the right recruitment decisions are taken, with a wrong move likely to have a significant financial impact as well as a downturn in individual, department and company performance.

According to a report from the Recruitment & Employment Confederation (REC) , over a third of companies don’t believe recruiting a wrong hire will cost them anything at all. The reality is there are a number of costs - including productivity costs incurred through not having somebody in place, management costs and training costs – and having to repeat the recruitment process to rectify a poor appointment will see those costs double or even triple. The same report calculated that a poor hire at mid-manager level with a salary of £42,000 can end up costing a business over £132,000.

Whilst business grapple with the shifting sands of the current climate, many may find themselves attempting to handle recruitment in-house without truly being in the position of being able to dedicate the time and resource to ensuring the process is robust and will stand up to many pitfalls and obstacles that are likely to be encountered along the way.

There is a widespread view – fuelled by the on-going reports of rising unemployment as the effects of the pandemic take hold – that the job market is awash with a wealth of potential candidates crying out for opportunities with employers able to simply take their pick. The reality, however, is somewhat different.

Whilst the current situation is indeed having a devastating effect in certain areas, these effects are not widespread in the way they were during the banking crisis of 2007 with several industry sectors relatively unaffected or in some cases - such as logistics and food manufacture – positively booming. Combined with Government support in the shape of the furlough scheme, the considerable efforts made by businesses to retain their staff and employees adopting a risk adverse approach to new employment opportunities means that there’s little likelihood of organisations being able to bring someone onboard with an easy quick win.

Understandably, employers do not want to make a mistake; however this can see them limit themselves in their decision making and only consider ‘obvious’ selection criteria and restrict their talent pool as they seek to recruit like-for-like candidates who have previously been employed in a similar sector or competitor company.

A decision that is based upon ticking off a wish list of ‘safe’ boxes, however, is unlikely to result in identifying the best overall choice as you neglect to drill down and examine the essential requirements of the role to source individuals that will make a real difference to an organisation. An experienced recruitment practitioner will, with the benefit of their experience, ability to reach into the market and draw out candidates that may not currently be actively seeking new opportunities and having the time to dedicate to the process, be able to tease out a far more widespread range of critical factors - attitude, aptitude, culture fit – as well as a person’s knowledge and expertise, upon which to determine a robust, high quality short list.

One of the key outcomes of COVID-19 has been the increased volume of interviews taking place on platforms such as Zoom or Microsoft Teams. For those not involved in recruitment on a day-to-day basis, this in itself can be a steep learning curve that needs to be quickly navigated; even after almost of year of doing business ‘online’, whilst they may be well versed in utilising such platforms, the ability to confidently assess those qualities that you would normally rely heavily upon face-to-face interaction to determine – body language, expression, engagement – can be a new experience and one which takes time to master.

The cost of an incorrect recruitment decision can be considerable; whilst the money spent on training, for example, can be measurable there are many more costs which are not as easy to quantify. The impact of a bad hire on staff morale, productivity levels, output quality, client relationships and business reputation are easily overlooked but can have more wide reaching and long term consequences that are not as straight-forward to rectify by simply making an alternative appointment.

Sharp Consultancy specialises in the recruitment and executive search of finance and accountancy professionals. With offices in Leeds and Sheffield our highly experienced team of consultants recruit for temporary, interim and permanent roles across the full spectrum of positions throughout Yorkshire and beyond. CONTACT US today and speak to a member of our team about your recruitment needs or next career move.

WHY GETTING RECRUITMENT RIGHT IS SO IMPORTANT – AND NOW MORE THAN EVER!

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